IT Business Manager​/Resource Management Lead - Vice President

Position: IT Business Manager/ Resource Management Lead - Vice President
Location: City of White Plains

Join to apply for the IT Resource Management Lead-Vice President role at SMBC Group

Join to apply for the IT Resource Management Lead-Vice President role at SMBC Group

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan.

SMFG’s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.

In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization’s extensive global network.

The Group’s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.

The anticipated salary range for this role is between $ and $. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award.

In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.

Role Description

The VP, IT Resource Management Lead will report to the Director, IT Business Management, and will be responsible for aligning IT Workforce Management with ITIL (Information Technology Infrastructure Library) practices, ensuring optimal utilization of resources, monitoring IT performance, and generating insightful reports to support decision-making processes within the IT organization.

Role Objectives

• Engage with business unit leads to understand their business objectives and challenges to determine the resource skills required.

• Partner with counterparts in IT systems and development to maintain knowledge of firm capabilities and capacity.

• Maintain relationship and platform vendors to understand latest product offerings and provide support on implementation, training and operations to develop the area

• Proven expertise to understand the portfolio needs in terms of business, technology and process to allocate existing resources map to priority/critical items.

• Ability to map skills that would be needed for a project/program based on the business case. Along with that they should be able to map the resource gap we have in any area ( utilizing the Skillset assessment we have done) and continue to improvise it to strengthen a particular discipline or functional area, as the department identifies.

• Evaluating capacity of resources to handle workloads including scenario planning

• Assist with sustaining common workforce management tasks (reporting, identifying trends, mastering the WFM tools and capabilities (Service Now), capacity planning) to areas within the IT operations.

• Create and establish ongoing capacity plan to leverage existing resources or accommodate new resources within the budget guidelines and according to KPI metrics.

• Work closely with Portfolio Manager, PMO, Budget and planning group to analyze forecasted workload with consideration in historical trends and initiatives known to impact workload and/or staffing.

• Develop and maintain capacity design and plan discussing the ability of IT to meet the performance and requirements of the business.

• Provides regular resource reporting highlighting current resource allocation and identifies skillset/resource constraints.

• Evaluate the…