IT Project Coordinator

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Title: IT Project Coordinator

Location: White Plains, NY 10601
Duration: 12 Months

The project coordinator role will support the IT PMO and manage the execution of one or more client capital projects that require Information Technology services. Both waterfall and agile project delivery approaches may be used.

• Primarily responsible for executing the PMO Controller function and providing insight and guidance to the PM team and other controllers.
• Act as the bridge between the PMO and the project team, managing the IT documents, repository, and collateral (schedule, tasks, cost, changes, risks, issues).
• Maintain portfolio dashboard reporting and metrics.
• Recognize problems or situations that may impact project delivery and work cross‑functionally to resolve issues, mitigate risks, and implement changes.
• Manage the project with realistic resource plans for all phases, including handover to production support.
• Assess the impact of technology requirements and constraints on project scope.
• Ensure the PMO employs IT solution delivery processes (Dev Ops, configuration management, change management) to deliver stable, hardened, and scalable solutions.
• Manage IT project financials—budget and forecast for IT external resources, hardware, software, labor.
• Ensure solutions and teams follow ITIL/ITSM standards, Enterprise Architecture, Cyber Security standards/policies, and other NYPA technical standards.
• Fulfill requirements for the IT PMO and IT Governance process, including PPM Pro entries, documentation standards, project reviews, gate promotions as defined in the IT PMO playbook.
• Work collaboratively with program teams, project teams, various IT teams, and related business unit staff to maintain thorough knowledge of project objectives.
• Promote and maintain communication between project team members and stakeholders, managing expectations, preparing correspondence, presentations, and reports, and following up on outstanding resolution requests.
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Qualifications
• Experience with software development processes and IT project management methodologies (Agile, Waterfall, hybrid).
• Strong project management skills: customer relationship management, sponsor expectation management, risk management, change management, vendor management.
• Understanding of data governance, management, and quality.
• Organized, good communicator, deadline driven, team builder, leader, planner, problem solver, and agile.
• Ability to promote and maintain a positive and inclusive work environment.
• Superior interpersonal, conflict resolution, negotiation, and communication skills.
• Experience with Service Now, Power
  
  BI, and Dev Ops.
• Ability to work cross‑functionally to solve problems and implement changes, analyzing decisions and actions for broader strategic impact.
• Outstanding record of project management success, both in results achieved and in the use of professional methodology.
Skills
• Understand the software development process and have experience in IT project management methodologies and IT solution delivery processes, procedures, and toolsets.
• Strong and tested project management skills, including customer relationship management, sponsor expectation management, risk management, change management, and vendor management.
• Understand data governance, management & quality.
• Organized, good communicator, deadline driven, team builder, leader, planner, problem solver, and agile.
• Ability to promote and maintain a positive and inclusive work environment with project team members, co‑workers, management, and vendors.
• Superior interpersonal skills, conflict resolution, and negotiating skills to ensure open communication across project teams.
• Service Now, Power
  
  BI, and Dev Ops experience.
• Ability to work cross‑functionally to solve problems and implement changes, analyzing decisions and actions for their support of the larger area’s strategic direction.
• Outstanding record of project management success, both in results achieved and in the use of professional methodology.
Education & Certifications
• Bachelor’s Degree in a technical or business discipline. An advanced degree is preferred.
• Project Management Certification is preferred.
• Minimum 5 years of increasingly responsible experience, including experience successfully managing various projects.
Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

IT Services and IT Consulting

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