Senior Desktop Support Engineer
Listed on 2026-10-11
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IT/Tech
Desktop Support, IT Support, Windows Server, Systems Administrator
Desktop Engineer
Engineer and support Windows desktop and laptop environments. Design, deploy, and manage application deployments. Administer Microsoft Intune while supporting the organization's migration from SCCM. Support Citrix Cloud VDI, including image management, connectors, troubleshooting, rollbacks, and desktop optimization. Troubleshoot complex desktop and endpoint issues escalated from Service Desk. Develop scripts and automation to improve desktop administration. Create and maintain technical documentation and standards.
Support endpoint security initiatives, including enterprise antivirus/Defender deployments. Work closely with Infrastructure engineers supporting the backend server environment. Participate in an on-call rotation (approximately one Sunday every four weeks, with following Friday off for a long weekend!).
Ideal experience should be:
- Windows Desktop Engineering
- Microsoft Intune & SCCM (migration experience preferred)
- Citrix Cloud / Virtual Desktop Infrastructure (VDI)
- Windows image management
- Scripting (Power Shell preferred)
- Application packaging and deployment
- Endpoint security / Microsoft Defender
- Nutanix virtualization familiarity
- Dell enterprise laptop environments
- Strong documentation and troubleshooting skills
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