Desktop Support

Description Our client is a Technology Service Provider for the various school districts throughout Westchester and Rockland Counties. Each district is comprised of a team of junior network specialist and network specialist who contribute to the software and hardware troubleshooting of equipment which includes but is not limited to:
Chromebooks, PCs, Windows Devices, Smart Boards, iPads, and various other classroom technologies. Having prior experience troubleshooting classroom technologies is a plus. This candidate will report to a Managed Information Technology team lead who supports the district and its staff members. In addition to having strong technical skills and foundational IT knowledge, candidates will need to have excellent communication and inter-personal skills.

The environment will require this person to work well with end users of the school district as well as district executives such as the Director of Technology This individual will be responsible for various hardware and software troubleshooting within a windows environment. A portion of this role will be to support classroom technologies such as chrome books, projectors, smart boards, etc.

This candidate will need to have strong Desktop Support experience as well as general knowledge of Network Principals. For example, this candidate will need to be able to troubleshoot over a network or any network related concerns. Familiarity with IP addresses as well as Cisco Routers and Switches. This candidate will need to be comfortable with Active Directory especially adding and deleting users.

In addition to having strong technical skills, they will need to have excellent communication and inter-personal skills in order to work well with the faculty and staff of the schools.

The following experience is strongly encouraged for this assignment:

-Proficient in Windows XP/Windows 7-Experience with VMware/server virtualization-Ability to install network operation systems and perform simple upgrades to the network-Able to troubleshoot network systems-Have advanced knowledge on troubleshooting desktop systems-Have advanced configuration and management of windows software-Configure and manage network based user profiles (Active Directory or other Directory Service tools)-General network experience with printers/routers/adding users/grouping-Server Hardware configuration-Manage switch configuration and troubleshooting-Implementation of patch implementations of individual NOS-LAN/WAN experience-Basic knowledge and support of SAN environments-Support of virtual server environment-Advance knowledge of troubleshooting email-Advanced knowledge of workstation setup and installs.

Skills Desktop Top  Skills Details Desktop Additional  

Skills & Qualifications CNA and other certifications not necessary.

SMART QUESTIONS:

-What information does IP Config pull?-How would you use PING-What is your experience with Cisco Routers and Switches-What is your experience with Wireless Networking-What experience do you have with Active Directory Experience Level Intermediate Level Job Type & Location This is a Contract position based out of White Plains, NY.Pay and Benefits The pay range for this position is $25.00 - $30.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the…