Nurse Manager

Position Summary

The Nurse Manager assumes 24 hour responsibility and accountability for the overall operations of assigned department(s). He/she provides the essential connection between the strategic plan/organizational goals and the point of care.

• Strategic Management
  • Develop departmental goals and objectives that are aligned with the Nursing and hospital strategic plans
  • Facilitate change by assessing readiness, involving staff and evaluating outcomes
  • Collaborate with interdisciplinary team to align initiatives with that of a Magnet Organization
  • Create and maintain a culture of shared governance, evidence based practice and innovation
  • Manage contingency plans for internal/external disasters or emergency planning and execution
• Human Resource Management
  • Understand and adhere to the WPH Performance Standards, Policies and Behaviors
  • Evaluate staffing needs based on budgeted staffing plan, patient census and acuity
  • Utilize behavioral based interviewing and peer interviewing for staff selection
  • Serve as a coach and mentor to evaluate staff, assist with goal setting and implement continual performance development
  • Facilitate staff education, ensures competency validations and promotes professional development of staff as well as succession planning
  • Assure completion of staff orientation, annual and ongoing competency and education requirements
  • Focus on staff retention by assessing staff satisfaction, implementing strategies to address satisfaction issues, and developing methods to reward/recognize staff
  • Ensure open communication with staff via daily huddles, staffing meetings and monthly staff rounding
  • Follow progressive discipline and initiate corrective actions to counsel and terminate employees
• Financial Management
  • Recognize the impact of reimbursement on revenue and maximize care efficiency/throughput
  • Develop and submit operational as well as capital budgets and analyze/reports variances
  • Responsible for management of FTE component of staffing budgets included ongoing evaluation of productivity
  • Forecast future revenue and expenses
• Performance Management
  • Develop evidence-based standards of care, policies and procedures as needed
  • Assure ongoing performance improvement including identifying key performance indicators, establishing data collection methodology, and evaluating data outcomes
  • Ensure service excellence initiatives for customer and patient satisfaction by utilizing effective Nurse Leader Rounding with appropriate follow-up and action plans
  • Responsible for patient safety by monitoring/reporting sentinel events, participates in RCAs and managing incident reporting through Midas
  • Maintain survey and regulatory readiness to ensure compliance with governmental, state, and accreditation standards
  • Adhere to New York State Nurse Practice Act and the ANA Code of Nursing Ethics
• Relationship Management
  • Promote team dynamics and apply communication principles to manage conflict
  • Act as a change agent and role model professional behavior
  • Identify issues that require immediate attention and apply principles of crisis management to handle situations as necessary
• Technology
  • Understand and evaluate the effect of information technology on patient care and delivery systems
  • Use information systems to support daily operations and drive performance (ie: LEM, Optilink, Kauffman Hall, Midas, Policy Tech, Tele Tracking)
• Personal/Professional Accountability
  • Attend and participate in programs or activities to maintain current level of knowledge and expertise
  • Manage through education advancement, continuing education, career planning and annual self-assessment and action plans
  • Influence the practice of nursing and leadership through participation in professional organizations
• Performs all other related duties as assigned.

• Current New York State Registered Nursing License/Registration
• Baccalaureate in Nursing (BSN) required
• BLS certification (through American Heart Association) required
• ACLS certification (through American Heart Association) preferred unless required by employees in the department supervised, then the certification is required
• Certification in area of specialty, or…