More jobs:
Head of Youth Services
Job in
Whitefish Bay, Milwaukee County, Wisconsin, USA
Listed on 2026-01-12
Listing for:
Village of Whitefish Bay
Full Time
position Listed on 2026-01-12
Job specializations:
-
Education / Teaching
Education Administration -
Management
Education Administration
Job Description & How to Apply Below
OUR MISSION
The Whitefish Bay Public Library, as a cornerstone of the community, is dedicated to connecting all people, inspiring a love of learning, and providing access to ideas, information, and resources.
GENERAL FUNCTIONOversee the entire operation of the Youth Services (YS) department including patron service, reference and reader’s advisory service, collection development, cataloguing, planning, promoting and delivery of programming for patrons 0-17 years old and families. Also responsible for hiring, training, supervising, and scheduling YS staff. Uphold the Whitefish Bay Public Library Mission Statement set by the Library Board and provide services that meet those standards.
RESPONSIBILITIES- As part of the Library’s Leadership Team
- attend and contribute to Leadership Team meetings, typically held weekly, to collaborate, plan changes.
- work to implement the Library Board approved Strategic Plan.
- Develop short‑ and long‑range plans for YS department in keeping with broader Strategic Plan.
- Oversee day‑to‑day service and activities in the YS department.
- Schedule YS staff
- Schedule all YS programs
- Plan and run YS staff meetings.
- Inform all staff about changes/updates/additions in the YS department.
- Hire, train, supervise, and coach YS staff to achieve Library and staff goals and objectives.
- Uphold and implement all policies established by the Board of Trustees.
- Artulate WFBPL and MCFLS policy to the public and staff.
- Lead YS team in
- providing reference and reader’s advisory assistance
- developing and implementing programs
- managing YS collection
- scheduling and managing Library displays
- instructing patrons on how to use current technology systems
- Create and emphasize a positive, welcoming and helpful environment for Library users and maintain a level of excellent service.
- Provide reference and reader’s advisory service.
- Handle patron issues cordially and effectively and transfer or refer to correct source as needed. Remain calm under pressure.
- Work cooperatively with the Head of Circulation Services and other MCFLS libraries to solve patron and material issues.
- Maintain confidentiality of Library patron information.
- Plan, implement and evaluate YS department programs.
- Multiple story times per week
- Reading Programs, typically Summer and Winter
- All ages, elementary, and teen programs
- Special Events
- Visits to local schools
- Lead the selection/deselection and ordering youth and teen collection materials, either directly or via delegation.
- Develop and maintain a collection that contains a variety of formats that serve current needs, while also planning for future needs.
- Develop materials budget, oversee expenses, confer with Director on budget status.
- Advise and instruct processing staff about changes/additions to youth and teen materials.
- Coordinate with the Head of Adult Services to contribute to the Library website, social media accounts, and other related platforms.
- Create flyers, posters, and other promotional materials to be used for in‑house and online marketing of programs.
- Maintain a commitment to continuous learning to grow professionally and…
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