Medical Records Technician | Whitefish

This position promotes the efficient operations of the assigned area(s) by performing record keeping of confidential patient information.
** Our Mission**:
Quality, compassionate care for all.
** Our Vision**:
Reimagine health care through connection, service and innovation.
** Our Core Values**:
Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.
** What you'll be doing:
** We are seeking a detail-oriented and customer-focused individual to assist with daily office operations in a fast-paced, high-volume environment. In this role, you will support various functions, including preparing patient charts, managing medical records requests, and ensuring compliance with legal and HIPAA requirements. You will play a crucial role in ensuring efficient operations and creating a positive customer experience.
*
* Qualifications:

*** Minimum one (1) of the following required:  + Minimum of one (1) year work experience in administrative office.  + Minimum of one (1) year work experience in healthcare setting.  + Post high school or vocational training.
* Possess strong customer service skills, professional phone etiquette and ability to multi-task in a fast-paced environment required.
* Experience with Electronic Medical Record (EMR) preferred.  Medical Terminology preferred.
* Additional
** requirement
* * for Logan Health Whitefish (LHW) assignment:  + Current Montana Notary must be successfully obtained within six (6) months of hire.
* Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
* Commitment to working in a team environment and maintaining confidentiality as needed.
* Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
* Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
* Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.
** Job

Specific Duties :
*** Assists with daily routine office operations.  Serves as backup as applicable to assigned area(s).  Promotes positive customer relations through prompt and courteous service within a fast-paced, high volume, customer focused area.
* Prepares patient charts per department procedure and as applicable to assigned area(s).  Obtains records for patients, and assists in obtaining records for new patients as applicable to assigned area(s).
* Processes medical records requests assuring that released information meets legal/HIPAA requirements as applicable to assigned area(s).
* Prioritizes and prepares files for scanning and/or storage as applicable to assigned area(s).
* Scans documents to database and indexes per department procedure as applicable to assigned areas.
* Categorizes and organizes documents according to department protocol as applicable to assigned area(s).  Researches and resolves issues per department procedure as applicable to assigned area(s).
* Performs quality audits on scanned images per department procedure and as applicable to assigned area(s).
* Professionally and promptly responds to requests per department protocol and as applicable to assigned area(s).
* Maintains and orders supply stock per department procedure as applicable to assigned area(s).
* Maintains equipment and coordinates repairs and service per department procedure as applicable to assigned area(s).
* Assists with copying, scanning and retrieval of information as requested.  Assists with miscellaneous data research requests.
* Runs reports, merges and corrects information in the electronic medical record.  Merges duplicate accounts in all applications as applicable to assigned area(s).
* Analyzes all patient type records for deficiencies in accordance with Federal and State laws as well as Medical Staff By-laws

The above essential functions are representative of major duties of positions in this job classification.  Specific duties and responsibilities may vary based upon departmental needs.  Other…