Valet Attendant

Valet Attendant

Join to apply for the Valet Attendant role at Averill Hospitality at The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts.

We are seeking a Valet Attendant to work with our Valet Team. Compensation is $13 + tips.

• Act as a host/hostess to all arriving and departing guests, greeting each guest with enthusiasm and prescribed terminology immediately upon arrival.
• Create excitement through guest interaction and conversation.
• Deliver five‑star service by accurately escorting arriving guests to rooms, handling baggage transfers, and accommodating special requests.
• Perform the same functions when guests depart.
• Act as valet attendant as business needs dictate.
• Represent the hotel professionally to guests and maintain courteous, friendly service.
• Be knowledgeable on hotel rooms, amenities, activities, and services.
• Know local attractions and give recommendations and directions.
• Actively look for ways to help people and be a service‑oriented team player.
• Listen actively, give full attention to others, ask appropriate questions, and write effectively for teammates and guests.
• Perform physical duties required: jogging, standing, long periods on feet, working outdoors in all weather, lifting up to 50 lbs.

• High School diploma or equivalent (asset).
• Minimum of 2 years experience in the hospitality industry (asset).
• At least 18 years old with a valid driver’s license.
• Ability to operate a manual transmission.
• Good driving record: no more than 3 moving violations in the last 3 years; no DUI, DWI, reckless driving, or suspended/revoked license.
• Strong verbal, written, and phone communication skills.
• Excellent leadership, interpersonal, and problem‑solving skills.
• Ability to use suggestive selling techniques to promote hotel services.
• Adherence to Averill Hospitality policies and departmental compliance.
• Teamwork: balance team and individual responsibilities; exhibit objectivity and openness to others’ views.
• Productivity: meet standards, complete work promptly, and work efficiently.
• Guest service: respond promptly to guest needs and take ownership of the overall guest experience.
• Professionalism: respect others, handle pressure well, and follow through on commitments.
• Profitability: help minimize waste of products, equipment, and supplies.

This position requires regular, reliable, and punctual attendance. Valet is expected to normally keep a 5‑day‑a‑week schedule, with potential 6‑day weeks during peak periods. Working evenings, weekends, and holidays may be required; a workweek can reach up to 50 hours.

Competitive compensation, full benefits package including paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana.

Averill Hospitality provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws.