Operations Manager

Come find your forever career. We are a LOCALLY owned, family-operated company that has been in operation since 1990. We proudly offer employee discounts, a full package of benefits, and a wonderful work environment! If you're tired of working for a corporate store, we would love to show you how much better your work life can be.

Have an opportunity to live in one of the best places in the world! Downhill or Cross-country Ski, snowmobile or snowboard in the winter. We have Whitefish Mountain Resort in our town! You can be on a chairlift 20 minutes from the dealership! Hike, camp, fish, kayak, boat on the lakes, or Visit Glacier National Park in the summer. We are only 20 minutes from the west entrance of the park!

We boast about world class big game hunting as well. We truly live in an outdoor wonderland!

It's small town living around here, but we do have normal amenities and services that are nice to have. People are friendly and there is very little traffic you'll have to deal with. Our life is a little slower paced, but we still do have Walmart, Target, Costco, and most other chain stores in Kalispell 12 minutes from the dealership.

If this sounds like something you'd enjoy, we want to hear from you! Come join our family of team members; take part in this promising career path and have the chance to serve our customers.

The Fixed Operations Director oversees all aspects of the Service and Parts Departments for Don K Chevrolet and Don K Chrysler Dodge Jeep Ram. This leader is responsible for driving profitability, operational excellence, customer satisfaction, and team development across both rooftops. The Director ensures that all processes, staffing, financial performance, and manufacturer requirements are met while building a culture of accountability, professionalism, and exceptional customer service.

Previous experience as a CDJR service manager is preferred. Multiple years in a service manager role is a requirement. Good negotiating skills, accounting skills, management skills, multi-tasking skills and computer skills a must. Must have strong leadership, communication, and organizational skills to work with customers, vendors and employees. The fixed operations manager must understand federal, state, and local regulations that affect the operation.

Have knowledge of hazardous waste disposal and OSHA Right-to-know regulations. High school diploma or equivalent is required. ASE certifications are a plus.

This is a demanding management position. Extended working hours may be required, which may include working at nighttime or weekends. Service department employees work indoors in or around the service department shop which is often noisy with some dust and fumes. Is potentially exposed to battery acid, gasoline, chemical cleaning material or other toxic materials commonly found in motor vehicle service departments, some of which may be considered health hazards.

Weather conditions may vary depending on the season. Must be able to move about the complex in all weather conditions and be able to enter and exit most types of vehicles.

Don “K” is proud to be an equal opportunity employer. We are committed to building a diverse, equal, and inclusive workplace. Candidates must be able to pass a drug screening that tests for all substances excluding THC or prescribed medication and background check.

• Paid Vacation and Paid Personal Leave
• Paid Holidays
• Medical, Dental, Life, Vision and Disability Insurance
• Employee Discount
• 401 (K) Retirement Plan Match
• Family Friendly Work schedules
• Employee Discounts on Services
• Great work environment
• Excellent Advancement Opportunities

$13,000-$20,000/mth ($156,000-$240,000 per year)

• Acts as a goodwill ambassador for the dealership by promoting professionalism and maintaining exceptional customer satisfaction standards.
• Maintains efficient communication within and between departments, fostering teamwork, harmony, and a collaborative environment.
• Hires, trains, develops, and mentors Service Managers, Parts Managers, Advisors,…