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Customer Success Administrator

Job in Whitehaven, Cumbria County, CA28, England, UK
Listing for: SMT Recruitment
Full Time position
Listed on 2026-10-09
Job specializations:
  • Business
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 28000 - 32000 GBP Yearly GBP 28000.00 32000.00 YEAR
Job Description & How to Apply Below
Job Title:

Customer Success Administrator Salary: £28,000 to £32,000 per annum

Location:

Hatfield

Contract:

Permanent, full-time

Hours:

Monday to Friday – 7.30am to 16.30pm COMPANY PROFILE Join a leading construction company that values its employees and fosters personal and professional growth. Work in modern, open-plan offices with a positive team environment. They are seeking a candidate with a customer-focused background and ideally, project coordination experience. You’ll play a key role in managing materials, arranging deliveries, and providing project recommendations.

If you're detail-oriented and proactive, this is the opportunity for you! SKILLS REQUIRED 2 years in an office based customer service role Excellent communication skills over the phone and email Good numeracy skills Strong IT skills, excellent working knowledge on Excel Full UK licence to get to the location DESIRABLE SKILLS Knowledge / experience in the construction industry Sales support experience Able to read and understand architect drawings and specifications Competent with ERP / CRM systems Previous project coordination experience RESPONSIBILITIES Provide excellent customer service and manage calls.

Process orders, coordinate deliveries, and resolve queries. Support customers, sales, and team leader daily. Scale floor plans, coordinate designs, and recommend products. Manage suppliers, chase orders, and check stock availability. Handle invoicing, payments, discrepancies, and emails. ADDITIONAL INFORMATION 25 days annual leave  bank holidays Christmas closure Workplace pension Parking on-site Modern offices Team events & socials Thank you for your interest in this vacancy, which is being advertised by Smart
10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart
10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or Linked In. Please refer to Smart
10’s Privacy Policy as to how we hold your data.
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