CRA IT Infrastructure Analyst Position

Become an IT Infrastructure Analyst at the Canada Revenue Agency (CRA) and ensure a robust IT environment. This role involves integrating and troubleshooting technology solutions across various platforms.

As part of the CRA team, your responsibilities as an IT Infrastructure Support Analyst include installing and configuring essential IT systems and providing technical support to users. You will log performance issues, conduct troubleshooting on public interfaces, and ensure compliance with security standards. Preparing technical specifications will also be a vital part of your role, supporting a dynamic IT landscape.

Key Responsibilities:

• Install and configure IT infrastructure elements

• Provide troubleshooting for public interface systems

• Log and address system performance issues

• Maintain technical documentation and reports

• Support security policy compliance and workflows

Requirements:

• Relevant educational qualifications for the CS field

• Comprehensive technical support experience

• Availability for overtime and flexible scheduling

• Ability to lift 20 kg or more

• Excellent skills for providing technical advice

Take an active role in supporting CRA's IT services and enhancing your technical expertise.
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