IT Support Team Supervisor - Yukon

Take charge as an IT Support Team Supervisor with the Government of Yukon in Whitehorse. Focus on overseeing IT operations and managing staff in this full-time permanent position.

The Supervisor, IT Support is responsible for directing the IT support team, inclusive of triaging tickets in the Halo system and hardware management. Successful candidates will possess considerable IT support experience as well as leadership abilities. This role requires strong communication skills and analytical thinking to navigate IT projects and team dynamics effectively.

Key Responsibilities:

• Direct daily IT support operations and team management

• Triaging service tickets and setting priorities

• Schedule on-site IT work based on department needs

• Oversee hardware management and resource allocation

• Foster team development through motivation and leadership

Requirements:

• Significant IT support experience

• Proven supervisory experience in IT settings

• Strong project management capabilities

• Excellent communication and analytical skills

• Ability to lift 50lbs and travel as needed

Utilize your leadership skills to enhance IT services for the Government of Yukon.