Junior Adjuster​/Trainee, Yukon

Company:
Claims Pro LP – Junior Adjuster/Trainee (Full‑Time, Whitehorse, Yukon, Canada)

The role is to begin a career in claims by working as a trainee adjuster in a mentorship environment, investigating, adjusting, and examining multi‑line claims at a junior level. The position is hybrid, supporting field requests within the Whitehorse area. The trainee will receive structured training to develop the necessary skills.

• Highly organized with strong attention to detail.
• Systematic approach to tasks.
• Team player who can also work independently.

• Action/results oriented with initiative.
• Effective analytical skills, identifying cause and effect dynamics.
• High attention to detail and service orientation.
• Effective written communication skills.
• Logical reasoning and clear communication of conclusions.
• Ability to work autonomously and in a team.
• Basic computer skills; proficiency in MS Office is an asset.
• Strong organizational and prioritization ability.

• Handling, investigating, and managing claims.
• Reviewing coverages, limitations, warranties, and requirements to ensure appropriate coverage.
• Following guidelines and instructions.
• Preparing documents and mandatory forms as required.
• Managing a caseload of claim matters in compliance with KPIs and SLAs.
• Managing reserves, payments, and financials.
• Providing a high level of customer service to all stakeholders.
• Performing other duties as assigned.

• Builder or construction experience is a definite asset.
• Ability to obtain an adjuster’s license.
• Demonstrated high attention to detail.
• Demonstrated ability to manage changing priorities and strong organizational skills.
• Proactive initiative and follow‑up skills.
• Professionalism and work ethic.
• Strong teamwork ability.
• Aptitude for learning new computer applications.
• Valid driver’s license.
• Already residing in Whitehorse or the surrounding area.

We welcome and encourage applications from people with disabilities. Accommodations are available on request throughout the recruitment and assessment process.