Victim Services Worker

Job Summary and Requirements

This posting will be used to fill 1 full‑time term position for 10 months. Restricted to Canadian Indigenous ancestry. Preference to Yukon First Nation ancestry.

The Department of Justice is working to ensure Yukon remains a safe, secure, and healthy place to live and work. We build strong and healthy relationships with others to support good governance and to foster safe communities with opportunities for healing. The Department of Justice provides supportive and dynamic work environments comprised of teams of professionals who are committed to making a difference in the lives of Yukoners.

Victim Service Workers support individuals and families who have been impacted by crime. We help people navigate the criminal legal system, understand their rights as victims within it, and provide advocacy, short‑term counseling, information, safety planning, and help accessing community supports and services. We help people apply for protective orders, and may help them navigate times of emergency and crisis. We strive to work in a compassionate, client‑centered, and culturally responsive way.

We recognize the ongoing impacts of colonization and systemic inequities experienced by Indigenous Peoples and the resulting over‑representation of Indigenous people in the criminal legal system, and are committed to providing culturally responsive support.

Victim Service Workers interact regularly with other players in the criminal legal system, including RCMP, Public Prosecution Services of Canada, Yukon Community Corrections, Justice Wellness Centre and Youth Probation. This position is based in Whitehorse, and travels periodically to other Yukon communities to provide Victim Services support.

• Post‑secondary degree or equivalent in social work, psychology, criminology, or related discipline.
• Experience as a front‑line worker providing client‑centered risk assessment, crisis intervention, safety planning, and case management; especially for victims of crime, sexualized violence, intimate partner violence, and/or child abuse.
• Experience working in emergency, crisis, or high‑pressure settings.
• Experience supporting and advocating for Yukon First Nations and/or Canadian Indigenous peoples; experience with LGBTQI2S+, BIPOC, and/or newcomer communities is also an asset.
• Experience providing information and support to victims of crime would be an asset.
• Experience working in a Justice setting would be an asset.
• Proficiency in both French and English is considered an asset.

• Knowledge of Yukon First Nation history and resistance.
• A commitment to working in a non‑judgemental, inclusive, and empathetic manner.
• Ability to deliver culturally responsive service and commitment to building individual cultural competencies.
• Ability to provide professional case management from a victim‑centered lens and to provide client‑centered crisis intervention, de‑escalation, and counseling.
• Excellent written and oral communication and conflict resolution skills.
• Knowledge of support programs within the Yukon and ability to work collaboratively with service providers and rural communities.
• Ability to work independently and as part of a team.
• Ability to balance professional ethics and personal boundaries in a small community.
• A commitment to decolonization and demonstrated ongoing personal learning.

Victim Services seeks to create a diverse and inclusive team. We encourage applications from Yukon First Nations and other Indigenous peoples, BIPOC, the LGBTQ2S+ community, and individuals with lived experience of violence, trauma, victimization, and other systemic barriers.

• Security Clearance, including Vulnerable Sector Clearance.
• Valid Yukon Class 5 driver’s licence.

For more information about this position, please contact Andrea Vaags, Supervisor of Victim Services at

For more information about the recruitment process, please contact Ilze Pretorius, Human Resource Consultant at

If you need technical support submitting your application, please contact:  or E-Recrui

Please do not email resumes to any of the above addresses; resumes may only be accepted through the e‑recruitment application system.