Workplace Support Coordinator

Location:

4000 Parkway, Whiteley, Hampshire, PO15 7FL

Start: ASAP

Duration: 12 weeks

Working Days:
Monday-Friday

Working Hours:

8:00am-5:00pm

We are looking for a proactive and personable Workplace Support professional to join our fast-paced workplace team.

• Support operational excellence across the workplace.
• Carry out regular building audits and report any issues identified.
• Assist with issue resolution and follow up on outstanding actions.
• Support compliance and Health & Safety requirements.
• Manage the workplace mailbox and respond to queries promptly.
• Liaise and communicate effectively with internal teams, clients and other stakeholders.
• Build positive working relationships with key stakeholders and building users.
• Provide professional and approachable support to visitors and colleagues.
• Assist the Head of Workplace and wider Mitie team with ad-hoc tasks as required.
• Support other local centres when required.

• Experience working in a high-intensity customer service environment.
• Excellent organisational and time-management skills.
• Clear and confident communication skills.
• A proactive approach and the ability to work independently.
• Good working knowledge of Microsoft Office.
• A calm and professional approach when working under pressure.
• The ability to receive feedback positively and professionally.
• A genuine team-player attitude with a willingness to go above and beyond.
• A personable, approachable and professional manner.
• A flexible and methodical approach to problem-solving.
• Strong analytical skills and the ability to evaluate information and identify appropriate solutions.
• Flexibility to occasionally work outside standard hours when required.
• Training will be provided on the CAFM system.

• Must be willing to assist Mitie teams at other local centres when required.
• Must be able to successfully pass the required security clearance.

This is an excellent opportunity to join a professional workplace team and gain experience supporting a prestigious client in a fast-paced environment. You will receive training and support to help you succeed in the role.