Head of Customer Complaints & Quality
Listed on 2026-10-10
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Customer Service/HelpDesk
Customer Service Rep, Client Relationship Management, Customer Success Management
Onecom Ltd. is seeking a Customer Resolutions Team Manager to lead our Complaints and Quality Control functions, shaping how we handle complaints and translate customer feedback into action. You’ll coach a multi-disciplined team, influence senior stakeholders and improve processes to deliver outstanding customer outcomes.
You’ll combine customer advocacy with commercial judgement, leading through challenge and driving continuous improvement across the business.
Consider building your career as a Head of Customer Complaints & Quality at Onecom Ltd.
This role, Head of Customer Complaints & Quality at Onecom Ltd., could be your next move.
Are you ready to take on the Head of Customer Complaints & Quality role at Onecom Ltd.?
We would love to welcome a new Head of Customer Complaints & Quality to our organisation in Whiteley, England, United Kingdom.
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