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Customer Resolutions & Quality Lead

Job in Whiteley, Hampshire County, PO15, England, UK
Listing for: Onecom
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 GBP Yearly GBP 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Onecom, the UK's leading business technology provider, is seeking a Customer Resolutions Team Manager to lead our Complaints and Quality Control functions. You will own complaints handling, ensure high standards and translate customer feedback into tangible improvements across the business.

You'll coach and develop a multi-disciplined team, build strong stakeholder relationships and drive continuous improvement while balancing customer outcomes with commercial considerations.

We have an opening for a Customer Resolutions & Quality Lead in Whiteley, England, United Kingdom within Management & Operations, Sales.

Step into the Customer Resolutions & Quality Lead role at Onecom in Whiteley, England, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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