Credit Controller

We are currently seeking a dedicated and detail-oriented Credit Controller to join our busy credit control department. This permanent role involves managing live accounts, collecting cash within agreed terms, and monitoring client trading balances against credit-approved limits.

• Handling a ledger as part of a credit team
• Maintaining regular customer contact via phone and email
• Ensuring accurate and up-to-date customer details and account records
• Collecting overdue accounts with minimal supervision
• Using initiative to achieve targeted results and promote customer goodwill
• Adjusting accounts, handling queries, and resolving problems within company guidelines
• Meeting pre-defined activity and collection targets
• Reporting to and working under the direction of the Credit Control Manager
• Experience as a credit controller
• Problem-solving and resolution abilities
• Ability to work under pressure and to deadlines
• Team player
• Excellent numeracy and literacy skills
• Strong verbal and written communication skills
• Aptitude for building strong internal and external relationships
• Proficiency in using MS Office
• Competitive basic salary and results-driven bonus
• Group Support Incentives including trips to exciting destinations
• 0.5% Flex Pot for benefits
• 23 days annual holiday, increasing with service (option to buy/sell 5 days)
• Health cash plan
• Life assurance
• Cycle to work scheme