Store Manger Village

The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible.

Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.  The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever.

No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

Your role in a nutshell

As an inspirational leader & activist, with enthusiasm for our brand and a strong connection to our purpose, you will drive the store & your team to deliver retail excellence, strong sales results & an engaging customer experience.

More about the role

Lead & work as part of a successful, engaged team to best meet the needs of our customers

Shape a customer focused store experience by leading the team to drive customer engagement through our products, campaigns & activism, bringing our brand to life Problem solves effectively & proactively as much as possible using available resources

Communicate effectively & act as a flexible & responsible role model to your team Ensure development of customer loyalty to further build The Body Shop brand

Meet sales & performance targets

Manage stock; monitor & manage change

Confidently use the data (KPI’s) we provide, to make sound commercial & business decisions to successfully drive your sales & your team performance

Identify & attract high potential candidates & develop current team members to succeed in their goals

Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products

What we look for Experience in a customer facing role, people leadership & team development

Able to meet sales & performance targets with outstanding planning & organizing skills

Ability to work collaboratively within a feedback culture

Experience coaching & developing a successful team Outstanding leadership & communication skills

Experience using data (KPI’s) to make sound business decisions

Comfortable with Microsoft Office Suite Flexibility to work across Sunday to Saturday is required

What we offer

Benefits start within your first month

Comprehensive onboarding in your new position

Training hours for you & your team as neededA 50% discount on regular product & 30% on Gifts Freebies - when we launch new products, we want our Teams to be the first to fall in love with them

Paid volunteer days - so you can spend time with the causes that matter to you Ability to make connections with Community Partners to drive local activism(UN) Uniform
- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good Ability to offer a real living wage to your Customer Consultants Opportunities to grow within the Brand Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network Talent Drivers Commerciality Collaborative  Skills Leadership Personal  Conduct Purpose