Customer Service Representative

Position: Full-Time Customer Service Representative
Become a Customer Service Representative in White Rock, BC, providing excellent support to customers and handling inquiries efficiently in a friendly environment.

This role offers both full-time and part-time opportunities for those passionate about service.

In this position, you'll assist customers over the phone and in person, responding to inquiries and processing returns. You will operate cash registers and maintain the customer service area, ensuring compliance with Health and Safety regulations. The role also involves building lasting relationships through positive interactions.

Key Responsibilities:

• Greet and assist customers in an engaging manner

• Handle inquiries and concerns both in person and over the phone

• Process product returns and exchanges efficiently

• Operate cash register and maintain accurate records

• Ensure customer service area is well-kept and compliant

Requirements:

• Prior customer service experience essential

• Ability to work flexible shifts, including weekends

• Approachable with problem-solving skills

• Physical capacity to stand for eight hours

• Attention to detail and quick decision-making

Elevate customer interactions through effective service and experience in White Rock.
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