BDC​/Junior Service Advisor Hyundai

BDC/Junior Service Advisor, White Rock Hyundai
White Rock Hyundai | BDC/Junior Service Advisor | Opened on 09/11/2026 | Pay rate: $ per month

White Rock Hyundai

Location:3150 King George Blvd, Surrey, B.C.

Full-Time,Permanent

At White Rock Hyundai
, we do thingsthe right way – because it’s the only way. We’re not just here to sell cars;we’re here to build trust, create connections, and help people move forward.

Whether it’s finding the right vehicle, providing expert service, or supporting our community, our focus is always on doing what’s best for our customers andour team.

We are looking for a BDC/Junior Service Advisor who creates a great first impression, enjoys helping people, and wantsto build a career in automotive service. This role combines customer communication, appointment coordination, and hands-on exposure to the Service Department, with opportunities to grow into a Service Advisor role.

• Answer incoming service calls promptly and professionally
• Schedule service appointments efficiently and avoid overbooking
• Make outbound reminder, confirmation, and follow-up calls
• Update customer records and vehicle history in our system
• Maintain accurate customer information and appointment details
• Provide basic service information and communicate available maintenance services and promotions
• Support Service Advisors and Technicians with an organized appointmentflow
• Monitor appointments and online bookings
• Greet incoming customers promptly and professionally
• Prepare and update basic repair orders accurately
• Assist with Service Advisor coverage when required
• Learn Service Advisor processes with the goal of progressing into aService Advisor role

• Automotive service or BDC/appointment coordinator experience
• Interest in building a long-term career in the automotive industry
• Clear, professional telephone communication skills
• Strong computer skills: PBS or similar system experience an asset
• Ability to multitask, stay organized, and problem-solve
• Team player with a positive, customer-focused mindset
• Available to work scheduled weekends
• Basic understanding of automotive service and maintenance is an asset

Supportive, team-driven culture built on our Core Values:
Positive Collaborator, Humble Confidence, Can-Do Attitude, Growth-Oriented, Do What You Say

• Competitive salary and benefits package
• Opportunities for training, development, and career growth
• Fast-paced, customer-focused environment
• Fun company social events and open-door management style

• Dental care
• Extended Health Care
• Employee Assistance Program
• Paid Time Off

Schedule:

8-hour shifts with weekend availability

We thank all applicants for their interest; only those selected for an interview will be contacted.

White Rock Hyundai is an equal opportunity employer and welcomes applicants from all backgrounds.