Commercial Parts Pro Store

Position: Commercial Parts Pro  Store 4731

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Partners with GM to manage Team Members. Requires expert knowledge of automotive systems and parts. Must source items from multiple channels and direct drivers to ensure timely delivery. Full‑time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience for commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for Team Members
• Collaborate with GM on coaching and developmental needs for Team Members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and Parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential

Job Skills Necessary for Success

• Working knowledge of automotive systems, diagnostic ability for internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively with customers, peers and management
• Read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure
• Use Microsoft Office (Word, Excel) effectively
• Strong organizational skills
• Understand commercial profitability concepts, competition, market opportunities, and customer prioritization
• Work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets a Commercial Parts Pro Up for Success

Minimum of 3 years of automotive parts experience preferred. Proven sales ability with past experience in fulfillment of customer transactions. Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals.

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE Certification preferred but not required.

Physical Demands

The employee will predominantly walk or stand, talk and hear, and use hands and fingers to handle or feel. The employee must reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 50 pounds, occasionally up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work

Environment

The work environment is mostly indoor; occasionally outside and exposed to weather conditions. Employees may be exposed to moving mechanical parts, high or precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level is usually moderate.

Compensation

Position eligible for sales commission based on individual or store performance.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.

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