Advancement Services Manager

Position Overview

Advancement Services Manager – University Relations

Academic Staff | Regular

Full time, in person. Occasional after‑hours and weekend responsibilities.

• Strategic oversight of gift processing, ensuring accuracy, compliance, and timely reconciliation of contributions received by the UW‑Whitewater Foundation.
• Oversee processing, tracking, and reporting of corporate matching gifts; manage third‑party software and resources to maximize matching gift opportunities and donor participation.
• Maintain accurate records of matching gift companies, ensure timely receipt, and incorporate matching gift data into overall fundraising reporting.
• Serve as a resource for fundraising staff and senior leadership regarding gift documentation, reporting, donor inquiries, and best practices.
• Develop and implement policies, procedures, and systems improvements that safeguard donor data, streamline operations, and align with industry standards.
• Responsible for updating, maintaining, and improving the advancement database (Raiser’s Edge or comparable CRM).
• Ensure timely entry of donor, alumni, and constituent information, including contact updates, giving histories, event participation, and engagement activities.
• Partner with the Database Administrator to enhance database functionality, streamline workflows, and improve system efficiency.
• Design, implement, and evaluate reports, dashboards, and data analytics to inform campaign strategy, fundraising performance, and alumni engagement.
• Lead initiatives to integrate data from multiple sources (social media, newsletters, external research tools) to expand and improve the accuracy of alumni and donor records.
• Drive continuous improvement in data hygiene, integrity, and compliance with all applicable regulations and policies.
• Collaborate with database administrator and fundraising staff to create constituent lists, prospect profiles, and audience segmentation strategies that advance fundraising campaigns and alumni initiatives.
• Develop and manage administrative functions to support annual giving days, online giving forms, event donation opportunities, and other tools that enhance donor/customer experience.
• Support recordkeeping functions, including creation and maintenance of donor and fund files.
• Serve as a backup for key advancement services functions to ensure continuity and segregation of duties.
• Participate actively in cross‑functional projects, task forces, and process improvement initiatives.
• Contribute to the Foundation’s culture of accountability, teamwork, and donor‑centered service.

• Bachelor’s degree in business administration, nonprofit management, information systems, or related field.
• Minimum of three years of progressively responsible experience in advancement services, nonprofit operations, fundraising operations, or data management.
• Demonstrated ability to analyze data, identify trends, and translate information into actionable insights.
• Strong knowledge of Microsoft Office (Word, Excel, PowerPoint) and database systems.
• Excellent organizational skills, with the ability to manage multiple priorities and deadlines.
• Ability to work collaboratively and interact respectfully with all populations.

• Experience with Blackbaud’s Raiser’s Edge and Financial Edge or comparable advancement databases.
• Knowledge of best practices in fundraising data management, donor stewardship, and compliance.
• Strong customer service orientation and communication skills, with the ability to work effectively with staff, leadership, alumni, and donors.
• Experience developing and managing reports, dashboards, or analytics to support strategic decision‑making.

• Ability to interact respectfully with people with diverse socioeconomic, cultural and ethnic backgrounds.
• Willingness and ability to be an active participant in following applicable safety rules and regulations including necessary training and drills.

Starting in the $60,000 annual salary range. UW System employees receive an excellent benefit package. Review the UW System Employee Benefits Brochure for details.

Applications…