Customer Service Representative-Whitmore Lake

Customer Service Representative-Whitmore Lake

Join to apply for the Customer Service Representative-Whitmore Lake role at Corrigan Oil

This range is provided by Corrigan Oil. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$17.00/hr - $21.00/hr

Accepting applications until:
April 4, 2026 at 03:05 PM EST

WHITMORE LAKE, MI 48189

$17.00 - $21.00 Hourly

The primary function of a CSR is to provide exceptional support to our customers, take orders and bill out invoices. This is a full‑time, non‑exempt position reporting to the Customer Service Department Manager.

• Engage with customers via telephone, email, or in person, offering expert support and information on our products and services.
• Handle customer billing and cash deposits with precision and efficiency.
• Collect and process orders for new or additional products or services.
• Demonstrate proficiency in filling propane cylinders if required, maintaining safety protocols at all times.
• Able to lift up to 50 lbs.
• Assist in sorting and distributing mail, contributing to efficient office operations.
• Prepare deposits on weekends, demonstrating reliability and commitment to task completion.
• Answer incoming calls and provide backup support to the receptionist as needed, ensuring seamless customer service.
• Process driver tickets and invoicing tasks accurately and promptly.
• Address customer inquiries and complaints, escalating issues beyond your scope of knowledge to the appropriate specialist or staff member.
• Maintain records of interactions with the customers in an organized manner.
• Exhibit exceptional proficiency and accuracy with data entry, proficient in MS applications.
• Apply principles of customer service ethics and procedures.
• Perform administrative and documentation procedures with proficiency.
• Demonstrate strong organizational and reasoning skills.
• Possess physical capability to stand or sit for extended periods.
• Thrive in high‑stress situations, managing frequent interruptions and loud background noise with professionalism and composure.
• Exhibit excellent interpersonal skills, maintaining courtesy and friendliness towards customers and coworkers at all times.
• Engage in regular interaction with peers on‑site, fostering collaboration and teamwork through face‑to‑face meetings and spontaneous conferences.
• Demonstrate commitment to regular and reliable attendance.
• Operate with constant alertness and prioritize safety in all tasks, ensuring a secure work environment.
• Fulfill any additional duties as assigned, contributing to the overall success and efficiency of the team.

• High School Diploma or equivalent.
• Proficient in administrative and documentation procedures.
• Strong organizational and reasoning skills.
• Excellent administrative writing, reporting, scheduling, organizational, time management, and presentation skills.
• Able to pass a 7‑year criminal background check.

Corrigan Oil is an equal employment opportunity employer with a dedication to customer satisfaction and quality that is second to none. Corrigan Oil is a family‑owned business offering long‑term career opportunities and a culture where you will be treated with respect and proud to work within. Corrigan Oil has expanded into a family of companies including Corrigan Oil, Corrigan Propane, Corrigan Construction, Corrigan Towing and Heavy Haul, Corrigan Transportation, Corrigan Mechanical Contractors, Corrigan Environmental Solutions and Technical Environmental Services.

Corrigan Oil understands the importance of preserving our environment and giving back to the communities. At Corrigan, we are proud supporters of our communities and encourage our employees to be active leaders, mentors and volunteers.

• Medical, Dental & Vision Insurance.
• Life Insurance.
• Short‑Term Disability Coverage.
• Vacation & Paid Sick Time.
• Paid Holidays.
• 401(k) Plan – Company matches 50% up to 5% of employee income.

Entry level

Full‑time

Customer Service

Consumer Services

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