Patient Service Rep

Description

We are looking for a Patient Service Rep to support patient registration and front-end administrative operations for a healthcare setting in Pennsylvania. This contract position is ideal for someone who can balance patient-facing service with accurate scheduling, documentation, and submission tasks in a fast-paced onsite environment. The role requires strong attention to compliance standards, comfort working with Epic and Pro File systems, and the ability to coordinate time-sensitive activities with professionalism and care.

Responsibilities:

- Welcome patients and guide them through registration, appointment check-in, and required intake documentation with accuracy and professionalism.

- Coordinate appointment scheduling and related follow-up activities while maintaining organized calendars and timely updates.

- Enter, review, and maintain patient information in Epic Software and Pro File to support accurate records and efficient office workflow.

- Process required submissions and administrative documentation in alignment with established healthcare and compliance procedures.

- Support onsite patient service operations by responding to questions, directing individuals appropriately, and helping resolve routine registration issues.

- Assist with administrative steps related to required candidate screening and ensure all related records are completed and handled correctly.

- Monitor time-sensitive tasks using scheduling and time-management tools, including About Time, to help keep daily operations on track.

- Participate in training activities and apply updated processes, system knowledge, and service expectations to daily work.

Requirements - Previous experience in patient registration, patient access, or a similar healthcare administrative role.

- Working knowledge of compliance standards related to patient information, documentation, and front-desk procedures.

- Experience using Epic Software, Pro File, or comparable healthcare systems for registration and record management.

- Strong scheduling and organizational skills with the ability to manage multiple priorities in an onsite setting.

- Familiarity with administrative support for medical services, including document submission and coordination of candidate screening requirements.

- Ability to communicate clearly and professionally with patients, clinical staff, and internal teams.

- Comfortable learning new tools, completing training, and following established procedures with attention to detail. Talent Match®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ()  and Privacy Notice () .