Key Account Executive

“Improving the lives of those with chronic care diseases while providing solutions to our customers."

Looking for a new opportunity? At Super Care Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.

Travel, as needed, to meet with partners/prospective partners

Super Care Health is the leading post-acute, in-home respiratory care provider in the Western U.S. that has been serving the healthcare needs of our ever-growing patient population for over 50 years. We specialize in respiratory and chronic disease management, delivering innovative solutions to enhance the quality of life for our patients. Our commitment to excellence has made us a trusted partner for healthcare providers across the nation.

The Key Account Executive (KAE) supports Super Care Health's growth and relationship strategy by serving as a field liaison and a primary administrative resource for Managed Care Organizations (MCO) and capitated partners. The role combines external sales outreach and account management with internal administrative and sales duties, ensuring seamless coordination between Super Care Health and health plans, medical groups, independent Physician Associations (IPAs) and other referral sources.

The KAE serves as a trusted advisor to providers, ensuring seamless coordination of durable medical equipment (DME) and respiratory care services while championing patient-centered care and market growth.

• Develop and maintain relationships with MCOs, Medical Groups, IPAs and hospital systems to drive new contract and referral opportunities.
• Conduct field outreach and educational in-services to provider offices, hospitals, community health centers and other referral sources, promoting Super Care Health’s services and ensuring compliance with capitated agreements.
• Serve as liaison to capitated partners, ensuring orders adhere to capitation guidelines, and collaborating with UM teams for ongoing quality and compliance.
• Analyze healthcare and managed care industry trends, competitive conditions, and regulatory requirements to shape effective sales strategies.
• Administer and maintain Hub Spot CRM data:
  Clean up records, update contact information, log touchpoints, generate performance reports, and monitor sales activity and referral trends.
• Manage Joint Operating Committee (JOC) meetings: schedule meetings, prepare agendas, collect and analyze data for discussions, distribute minutes and follow-up actions, and maintain an accurate meeting calendar for stakeholders.
• Support inside sales efforts by making outbound calls and emails to health plans, medical groups and IPAs; follow up on leads, set appointments, and respond to inquiries about services and contracts.
• Assist with preparing presentations, proposals and meeting materials for existing and prospective partners.

• Build and maintain long-term, consultative relationships with physicians, medical groups, hospitals, and office staff.
• Act as a Navigator within critical accounts to improve outcomes.
• Partner with Respiratory Account Executives to strengthen key account penetration and ensure quality of service.
• Coordinate with internal teams on plan escalations and JOC follow ups—including Customer Care Specialists, Dispatchers, and Respiratory Department.

• Deliver outstanding customer service while balancing the needs of providers, patients, and payers.
• Ensure all pre-authorizations, billing documentation, and compliance requirements are met.
• Complete administrative responsibilities such as Hub Spot cleanup, JOC Schedules and Agenda/Slide prep, and timely communication via calls and emails.
• Share knowledge and best practices with colleagues to foster team collaboration and collective success.

• Maintain consistent and professional interaction with patients, managed care groups, and medical teams to ensure seamless coordination of care.
• Demonstrate a patient-first mindset, with a genuine commitment…