Systems Analyst , II - Technical Services

Notice of Job Opportunity

POSTING #BR-400-25E

The Los Angeles County Sanitation Districts is seeking a highly skilled Systems Analyst to support the design, implementation, and optimization of our mission‑critical network and voice infrastructure. In this role, you will administer and maintain secure, reliable data and telecommunication systems—including routers, switches, firewalls, wireless access points, and VoIP platforms—while evaluating and deploying innovative network solutions to enhance performance and availability.

FACILITIES PLANNING DEPARTMENT, INFORMATION TECHNOLOGY SECTION, TECHNICAL SERVICES GROUP, JOINT ADMINISTRATION OFFICE, WHITTIER

• Administer, configure, and maintain network and voice systems infrastructure including routers, switches, firewalls, wireless access points, and VoIP systems to ensure secure, efficient, and reliable operations of data and voice networks
• Evaluate, plan, design, and implement network and VoIP solutions
• Monitor and optimize network performance
• Troubleshoot complex network and telecommunication issues
• Enforce network and voice security standards
• Ensure high availability and redundancy of communication systems
• Provide technical assistance and guidance to users and IT staff
• Coordinate with vendors and service providers
• Perform equipment installation and cabling (including lifting or mounting equipment weighing up to 50 lbs.)
• Maintain accurate network documentation and diagrams
• Research emerging technologies and recommend enhancements
• Participate in disaster recovery planning

• A valid California Class C driver license
• A bachelor's degree in computer science or a closely related field from an accredited college or university

• Option 1:
  One (1) year of experience as a Programmer Analyst with the County Sanitation Districts of Los Angeles County
• Option 2:
  Four (4) years of related experience installing, configuring, monitoring and maintaining complex computer network and telecommunication systems
• Option 3:
  Four (4) years of related experience in applications design and programming analysis support
• NOTE:
  
  A master's degree in computer science or closely related field may be substituted for one (1) year of the required experience

• Option 1:
  One (1) year of experience as a Systems Analyst I at the County Sanitation Districts of Los Angeles County
• Option 2:
  Two (2) years of professional‑level experience performing duties equivalent to a Systems Analyst I

• Administration and configuration of Cisco or equivalent network switches, routers, Wireless LAN Controllers, and firewalls
• Hands‑on experience with IP telephony systems such as Cisco Unified Communications Manager (CUCM), or equivalent VoIP platforms
• Knowledge of network protocols and technologies (TCP/IP, EIGRP, BGP, VLANs, QoS, SIP, RTP, VPN, DHCP, DNS, SNMP, NAT)
• Experience with session border controllers, voice gateways, and call routing
• Familiarity with network monitoring and management tools (Solar Winds, Catalyst Center, Cisco Prime Infrastructure, Firepower Management, or similar)
• Understanding of information security principles, firewalls, and intrusion detection/prevention systems
• Knowledge of Citrix Net Scaler and Micro Segmentation, like Akamai Guardicore
• Ability to troubleshoot and resolve complex network and voice‑related issues effectively
• Strong analytical, documentation, and communication skills; ability to clearly convey technical information
• Efficient time management and organizational skills, with the ability to manage multiple concurrent projects
• Preferred experience includes Microsoft Teams Voice integration, SD‑WAN technologies, cloud telephony systems, and experience working in hybrid (on‑premises and cloud) environments

Principles, characteristics and capabilities of enterprise computer systems and their peripheral equipment

• Information technology system standards and procedures
• Principles of all phases of system development and implementation
• Operating systems, storage technologies
• Interface between hardware and software
• Troubleshooting…