Area Manager, Management Operations Manager

Aramark Senior

LIFE+ is seeking an Area Manager to join us at our senior living communities. The Area Manager is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district. This role is accountable for a focus on growth, cost, and productivity, leading people, and delivering financial commitments. Focusing on multiple sites for a single client or multiple clients, the key success measures of a District Manager include Revenue Growth, EBIT, Margin, Consumer Satisfaction, Client Loyalty, and Employee Engagement.

In this role, frequent travel to client sites throughout the district is expected. This position ensures compliance with Aramark and client policies, procedures, guidelines, and standards as well as all applicable government, regulatory, and/or accrediting agency standards and codes.

The successful candidate demonstrates capability across the following dimensions:

• Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding about how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization.
  
  Plan and lead team management meetings. Ensure safety and sanitation standards in all operations.
• Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Understand contractual obligations and leverage opportunities. Facilitate and support new business and retention activities. Ensure team complete customer satisfaction surveys in all locations.
• Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins.
• Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark’s operating standards and processes (Operational Excellence) with particular focus on efficiency standards. Understand end to end supply chain and procurement processes and systems; ensure only authorized suppliers are used.
• Compliance - Ensure unit managers maintain a safe and healthy environment for clients, customers, and employees. Follow all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

• Minimum of 3 years as a manager in senior living.
• Requires a bachelor's degree or equivalent experience
• Past experience shall be considered in lieu of educational qualification, as appropriate.
• This position requires the ability to respond effectively to changing demands and demonstrates quality management and leadership skills.
• This position requires good written and oral communication skills.

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth.

So, no matter what you’re pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at  or connect with us on Facebook, Instagram and Twitter.