Parts Counter Salesperson

The Parts Counter Salesperson is responsible for assisting customers and technicians in identify, procure, and invoice parts for heavy-duty trucks. This role requires strong product knowledge, excellent customer service skills, and the ability to manage parts orders efficiently to support the service department and retail sale

N/A

• Greet and assist customers at the parts counter, in person and by phone.
• Identify correct parts through online systems and manufacturer resources.
• Provide price quotes, availability, and lead times to customers and technicians.
• Process parts orders, invoices, returns, and exchanges accurately.
• Maintain knowledge of heavy-duty truck parts, accessories, and industry trends.
• Develop and maintain strong relationships with customers and vendors.
• Other duties may be assigned as listed job duties are not comprehensive and should not be construed as such. This job description is subject to change.

• Able to work through multiple transactions and/ or interactions simultaneously.
• Knowledge of Heavy Duty Truck parts
• Knowledge of Medium Duty Truck parts
• Basic computer usage and navigation knowledge.
• Able to speak precisely and clearly.
• Detailed orientated – verbal, written, and observational.
• Cash Handling and Balancing.
• Ability to lift up to 50 lbs.
• Frequent standing, walking, and bending.
• Handling parts, tools, and materials regularly.

• High School Diploma or General Education Degree (GED)

• 3 to 6 months previous experience or relatable experience

• Clean MVR Record