Business Operations Specialist

Business Operations Specialist –
Kansas Traffic Safety Resource Office

The Operations Specialist supports organizational effectiveness at the DCCCAs Wichita facility by overseeing day‑to‑day administrative and operational activities. This role serves as a central coordination point for office operations, facilities, vendors, and internal stakeholders, ensuring aligned systems, processes, and resources to support staff productivity, compliance, and service delivery.

• Office & Facility Operations
  • Oversee daily office operations, ensuring a professional, efficient, safe, and secure environment.
  • Primary point of contact for visitors, vendors, and on‑site staff; manage reception operations and provide high‑quality customer service.
  • Manage incoming and outgoing correspondence, phone communications, and on‑site logistics.
• Administrative & Executive Support
  • Provide advanced administrative support to leadership and staff, including complex scheduling, meeting coordination, calendar management, and logistical planning.
  • Coordinate travel arrangements and support expense reporting in alignment with organizational policies.
• Facilities, Fleet, and Reservation Management
  • Liaise with facilities management, IT, and vendors to coordinate maintenance, repairs, and procurement of office furniture, equipment, and technology.
  • Manage meeting room and conference space reservations to maximize utilization.
  • Oversee fleet vehicle reservations, registration, tagging, and documentation for Wichita‑based vehicles.
• Financial & Resource Administration
  • Process invoices, track expenditures, manage receipts and petty cash, and support budget preparation and monitoring.
  • Ensure accurate documentation and compliance with internal financial controls and procedures.
• Process Improvement & Compliance
  • Develop, document, and maintain office policies, procedures, and workflows to improve efficiency, consistency, and compliance.
  • Identify opportunities for operational improvements and recommend solutions that enhance service delivery.
• Vendor, Community, & Event Coordination
  • Manage relationships with vendors and service providers to ensure timely, cost‑effective delivery of goods and services.
  • Assist with planning and coordination of internal meetings, trainings, and organizational events, both on‑site and off‑site.
  • Represent DCCCA externally as assigned, including participation with the Wichita Chamber of Commerce.
• Additional Responsibilities
  • Regular travel to DCCCA locations and other business sites; may include early morning or evening hours.

• High school diploma or equivalent required; bachelor’s degree in business administration or a related field preferred.
• Minimum of two (2) years of progressively responsible experience in office operations, administrative coordination, or a related role with demonstrated operational oversight.
• Demonstrated ability to manage multiple priorities, exercise sound judgment, and maintain a high level of attention to detail.
• Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and familiarity with office management systems and technologies.
• Excellent written and verbal communication skills with the ability to interact professionally across all levels of the organization and with external stakeholders.
• Strong problem‑solving skills, adaptability, and the ability to anticipate operational needs.
• Valid state driver’s license, automobile liability insurance, and a Motor Vehicle Record meeting DCCCA insurability standards.
• Reliable transportation required.

• Advanced working knowledge of computerized databases, spreadsheets, and word‑processing applications.
• Proficiency in operating standard office equipment, including email systems, copiers, telephones, and related technologies.
• Effective interpersonal, listening, and communication skills, with the ability to convey information clearly and professionally in person and in writing.
• Exercises appropriate use of positive language.

Entry level

Full‑time

Consulting, Information Technology, and Sales;
Public Relations and Communications Services.

Location:

Wichita, KS.