Administrative Assistant

We are looking for a detail-oriented and customer-focused Administrative Assistant to support daily retail operations. This position is well-suited for an individual who excels in a fast-paced environment, can effectively balance multiple responsibilities, and enjoys being a valuable resource for both customers and team members. The Administrative Assistant plays a key role in ensuring smooth store operations by providing administrative, inventory, and customer service support.

Working in a dynamic retail setting, this role requires regular interaction with customers, employees, vendors, and leadership. The ideal candidate is adaptable, organized, and enjoys contributing to a collaborative and team-oriented workplace.

As our Administrative Assistant, you will:

• Answer and direct telephone calls while providing exceptional customer service.
• Respond to customer inquiries and assist with resolving concerns professionally.
• Assist with completing orders received by phone, in person or online.
• Open daily cash drawers and supplying change for the retail floor throughout the day.
• Prepare, process, and distribute reports, correspondence, invoices, purchase orders, and other business documents.
• Assist with inventory administration, shipment processing, stock tracking, and inventory system updates.
• Order and maintain office and store supplies to support daily operations.
• Compile sales and operational data and prepare reports for leadership review.
• Maintain confidential information and ensure compliance with company policies and procedures.
• Support store events, audits, special projects, and additional administrative responsibilities as needed.

What We're Looking For:

Education

• High school diploma or GED required.
• Associate degree in Business Administration or a related field preferred.

Experience

• Previous administrative, office support, or related experience preferred.
• Cash handling experience required.

Knowledge & Skills

• Knowledge of general office procedures and administrative practices.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
• Excellent verbal and written communication skills.
• Strong customer service and interpersonal skills.
• Exceptional organizational and time management abilities.
• Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
• Strong attention to detail and accuracy.
• Ability to handle confidential information with discretion and professionalism.