Internship - Customer Support; Aftermarket Warranty and Program Support Specialist

Position: 2026 Internship - Customer Support (Aftermarket Warranty and Program Support Specialist)
2026 Internship   Customer Support  Aftermarket Warranty and Program Support Specialist

Description

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SUMMARY:

The Aftermarket Support Specialist Intern will serve as primary contact in the service network for warranty and program coverage determinations  Works with CSMs and TSMs to provide guidance and up front information in order to ensure invoicing accuracy  Provides guidance to Aftermarket Sales, Scheduling, and other service center personnel ahead of the aircraft arrival to ensure appropriate coordination efforts take place

JOB RESPONSIBILITIES:

* Work with a cross functional team to provide up front guidance on warranty and aftermarket maintenance programs coverages

* Support operations with providing accurate estimates and invoices to customers

* Drive process improvements which create efficiencies and enhance value to the customer

* Effectively communicate information to a diverse audience of customers, both internally and externally, maintaining a professional appearance and demeanor

* Other duties as assigned to support aftermarket service to our customers

Qualifications

EDUCATION/

EXPERIENCE:

* Pursuing a bachelors degree in

o Business Administration

o Aviation Management

o Other related field

QUALIFICATIONS:

* Must be able to work in a customer oriented environment with professional demeanor and minimal supervision

* Organized and action oriented

* Able to effectively communicate with both internal and external customers

* Strong interpersonal and problem solving skills

* Builds and maintains constructive relationships

* Excellent written and verbal communication skills The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified

Applicants must be authorized to work lawfully in the U S  for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F 1 students and J 1 exchange visitors who will need employment sponsorship

Textron Aviation Inc  must comply with U S  export control laws   If a position requires access to information controlled under U S  regulations applicant must be eligible to meet any requirements to access controlled information

Summer internships are 40 hours per week typically from late May to early August lasting 10 weeks

Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager

Recruiting Timeline:
Applications for this position will be accepted through January 31, 2026  The application window may be shortened or extended based on candidate flow and business needs  We encourage you to apply as soon as possible, and review the location for this role to ensure it aligns to your location preferences as all roles are on site at a Textron business unit

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex  including pregnancy and sexual orientation , genetic information or any other characteristic protected by law

Recruiting Company:
Textron Aviation
Primary

Location:

US-Kansas-Wichita
Job Function:
Business Development

Schedule:

Full-time
Job Level: Individual Contributor
Job Type: Internship / Co-Op

Shift: First Shift
Job Posting: 01/01/2026, 12:00:00 AM
Job Number: 335875