Bilingual Senior Customer Service Representative
Job in
Wichita, Sedgwick County, Kansas, 67232, USA
Listed on 2026-01-16
Listing for:
Wichitalifeict
Full Time
position Listed on 2026-01-16
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service, HelpDesk/Support
Job Description & How to Apply Below
A company is looking for a Bilingual English and Spanish Senior Customer Service Representative.
Key Responsibilities- Provide information and support to a high volume of callers regarding health care plans and billing inquiries
- Resolve complex billing issues and customer complaints while maintaining compliance with regulations
- Maintain tracking logs of escalated patient correspondence and provide status updates to leadership
- High School Diploma / GED
- Must be 18 years of age or older
- 2+ years of customer service experience or experience in a medical office or call center
- Bilingual fluency in English and Spanish
- Ability to commit to full-time attendance during the training period
Position Requirements
10+ Years
work experience
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