Call Center Operations & CX Manager
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management -
Management
MCI Careers is looking for a highly skilled Call Center Customer Service Manager to lead a team of supervisors and drive results in Wichita, Kansas. This full-time, on-site role involves ensuring high-quality call services while fostering a culture of improvement and excellence.
The ideal candidate will have proven experience in call center operations, strong leadership abilities, and a commitment to customer satisfaction. MCI offers competitive compensation, comprehensive benefits, and incentives.
We are looking to fill the Call Center Operations & CX Manager position at MCI Careers in Wichita, KS, United States.
Learn more about the Call Center Operations & CX Manager role in the description above.
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