Customer Service Team Lead - Coaching & Performance
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Bilingual, Client Relationship Management -
Management
Client Relationship Management
Kansas Turnpike Authority is seeking a CSR Team Lead to guide frontline staff, coach performance, and coordinate responses to customer inquiries. The role emphasizes coaching, quality control, and cross-functional collaboration to improve customer experience.
The ideal candidate has CSR experience with leadership capabilities and strong communication skills, working in a fast-paced tolling environment. Applicants should be prepared for an on-site work setting at KTA facilities.
The following role is for a Customer Service Team Lead
- Coaching & Performance with Kansas-Turnpike-Authority.
As a Customer Service Team Lead
- Coaching & Performance, you will play an important part at Kansas-Turnpike-Authority in Wichita, KS, United States.
We invite applications for the Customer Service Team Lead
- Coaching & Performance position located in Wichita, KS, United States.
Our group is growing, and we are hiring a Customer Service Team Lead
- Coaching & Performance in Wichita, KS, United States.
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