Customer Service Team Lead: Coaching & Performance
Listed on 2026-10-08
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management -
Management
Client Relationship Management
Kansas Turnpike Authority is seeking a results-driven Customer Service Lead to manage frontline teams in Wichita, KS. The role emphasizes coaching CSRs, ensuring adherence to policies, and delivering timely resolutions to customer inquiries.
You will collaborate with supervisors, monitor performance metrics, and train staff to maintain high service levels and accuracy across toll-related processes.
The following opportunity is for a Customer Service Team Lead:
Coaching & Performance with Kansas Turnpike Authority.
This posting is for the Customer Service Team Lead:
Coaching & Performance role at Kansas Turnpike Authority, based in Wichita, KS, United States.
We are looking to fill the Customer Service Team Lead:
Coaching & Performance position at Kansas Turnpike Authority in Wichita, KS, United States.
The Customer Service Team Lead:
Coaching & Performance role at Kansas Turnpike Authority is now open for applications in Wichita, KS, United States.
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