Orthodontic Front Desk​/Treatment Coordinator

Abay Orthodontics is a mother-daughter orthodontic practice located in College Hill. We provide orthodontic treatment for children and adults and are dedicated to providing exceptional orthodontic care and creating beautiful, healthy smiles for our patients. Our mission is to make you smile!

This role is starting as a part-time position with exceptional growth potential and trajectory for full-time. The role involves customer service, communication with patients, front desk phone reception, patient scheduling, processing insurance claims and insurance coordination, managing patient accounts, treatment fee presentation and contract signing, and potential for learning tasks for clinical support. Our ideal hire is a problem solver who is motivated, empathetic, a team-player, and dedicated to creating a space where our patients leave feeling happier, more confident, and well cared for.

• Strong customer service and communication abilities
• Clerical skills
• Excellent organizational and multitasking skills
• Experience in a dental or healthcare setting is ideal
• Knowledge of orthodontic procedures and terminology is ideal, but not necessary
• Previous experience in a similar role is preferred
• High school diploma or equivalent required