Box Office and Marketing Manager

## Box Office and Marketing Manager Apply:
Wichita, KS:
Full time:
Posted Today:
R
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* SUMMARY:

** Oversees ticket sales for all events and manages all aspects of box office operation for the Orpheum Theatre, with support to Marketing.
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* Essential Duties and Responsibilities:

*** Directs and oversees the internal control of daily box office operations.
* Works with event promoter and appropriate personnel to establish ticket pricing and seating configuration as needed.
* Gather all necessary ticketing setup information from promoters and/or tours and completes ticketing builds.
* Responsible for placing holds per promoter and/or tour specifications and maintaining oversite of inventory.
* Monitors daily ticket sales for all upcoming events and communicates information to the Orpheum team and promoter representative.
* Assist with implementation of marketing plans for upcoming events.
* Outreach and Coordination with local partners/collaborators.
* Contact for Group Sales Inquiries and Outreach.
* Prepares and presents the final box office statement and audits to the Legends Global Wichita Finance Department for settlement of each event as needed.
* Establishes event files that consist of seats on-hold for the building and promoter, complimentary ticket vouchers, sightline holds, trouble holds, event audits and ticket inventory schedules.
* Coordinates promoter requests to utilize Legends Global-approved ticketing initiative such as Groupon, Vet Tix, etc and work with area businesses on ticketing as needed.
* Coordinates Producer Circle and other ticketing needs from the Orpheum Performing Arts Centre.
* Communicates need for ticket sellers to Box Office at INTRUST Bank Arena team and supervises ticket sellers as to the proper selling procedures during events as needed.
* Prepares cash banks and opens Orpheum Theatre box office on event days and/or closes box office as required and creates bank deposits from daily sales.
* Maintains accurate record of daily balance of cash received, tickets sold and change bank/vault.
* Prepares and submits a daily report of business transactions to facility personnel.
* Assists or sells tickets as needed on event and non-event days.
* Create selected marketing materials using Adobe Creative Suite.(just moved lower as support)
* Create social media content and manage email marketing. (just moved lower as support)
* Ability to learn and manage new software for marketing support
* Attend weekly production and team meetings to provide up to date needs, questions, and planning
* Requires ability to work regular business hours as well as nights and weekends required by events
* Demonstrates excellent customer service skills, responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most office box questions without assistance.
* Regular attendance is an essential job function.
* Position requires the ability to work at all local Legends Global venues.
* Performs other duties as assigned.
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* Supervisory Responsibilities:

** Oversee part-time Box Office staff scheduled to work at the Orpheum on event days. Carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws.
** Education and/or

Experience:

*** Bachelor’s degree preferred.
* Minimum three (3) years of related experience or equivalent combinations of education and experience.
* Experience in accounting and customer service is essential.
* Supervisory experience preferred.
* Experience with Adobe Creative Suite.
* Experience working with Ticketmaster system a plus.
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* Knowledge, Skills and Abilities:

*** Excellent communication, problem solving and organizational skills.
* Demonstrated knowledge of accounting and financial procedures,…