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Banking Customer Experience Lead

Job in Wichita, Sedgwick County, Kansas, 67232, USA
Listing for: Equity Bank
Full Time position
Listed on 2026-10-06
Job specializations:
  • Finance & Banking
    Banking & Finance
  • Customer Service/HelpDesk
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

Equity Bank is hiring for a Customer Service Supervisor in Wichita, KS. You will lead a team of Customer Service Representatives, uphold high service standards, and ensure accurate, timely responses to customer inquiries. The role emphasizes banking product knowledge, confidentiality, and compliant processes.

The position requires at least a high school diploma with 2+ years in banking/leadership, strong communication skills, and the ability to analyze information and coach staff.

The following opening is for a Banking Customer Experience Lead with Equity Bank.

This is an excellent opportunity to take on the Banking Customer Experience Lead role at Equity Bank.

As a Banking Customer Experience Lead, you will play an important part at Equity Bank in Wichita, KS, United States.

We invite applications for the Banking Customer Experience Lead position located in Wichita, KS, United States.

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