Hotel Front Desk Attendant

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

• Coordinate with housekeeping and maintenance to address and resolve guest concerns promptly.
• Handle guest check-ins, check-outs, and payment processing with accuracy.
• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
• Welcome guests warmly, determine their needs, and manage the registration process.
• Take reservations in person, via email, or over the phone, including group bookings.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Proven customer service experience with a strong guest-focused mentality
• Experience in hospitality or customer service is preferred but not required.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and Power Point

$13 - $15 hourly

ARK Hospitality's mission isto positively impact the hospitality industry by raising the bar on what relationships, reputation, and returns mean, with a focus on owner results, a strong intentional culture, proven systems, and dedicated talent to achieve optimal outcomes.

ARK believes that by prioritizing its employees and fostering a supportive work environment, it benefits owners, investors, and guests, ultimately driving success for all stakeholders.