Lead Engineer, Systems Engineer, Technical Support

Lead Engineer

Location:

Wichita, Kansas Metropolitan Area

FLSA Status: Exempt

• Design and document IT solutions that align with client requirements, budget, and existing infrastructure
• Evaluate and recommend cloud, on-premises, or hybrid IT solutions based on client needs and preferences
• Create detailed technical specifications for hardware, software, and network configurations
• Develop and maintain network diagrams and documentation to ensure clear communication and understanding of client IT environments
• Collaborate with sales and marketing teams to develop and present IT solutions to potential clients
• Provide technical guidance and support to project managers and implementation teams during solution deployment
• Monitor and troubleshoot IT systems to identify and resolve performance issues or potential security risks
• Stay up-to-date on the latest IT trends and technologies to ensure solutions are aligned with industry best practices
• Establish best practices and work to develop, improve, and document standard work procedures
• Perform assigned tasks associated with support of external ABTS customers as directed
• Train and provide technical direction to other members of the support team

• Three to five years of network administration/engineering experience managing network operating systems and infrastructure, virtualized environments, and Active Directory
• Strong technical skills and knowledge/experience with IT protocols, software, and hardware operations
• Strong troubleshooting diagnostic skills; able to perform root cause analysis of technical issues
• Ability to remotely support IT technicians and end users
• Ability to communicate effectively with technical and non-technical users
• Self-starter who takes initiative to resolve problems
• Able to work with a team

• CRM
• TCP/IP networking
• WAN, LAN, WLAN, vLAN
• Microsoft Operating Systems (Server and Desktop)
• Microsoft Cloud solutions (Office 365, AD, SharePoint)
• VPN and remote access methodologies
• Server and desktop hardware installation, configuration, and support skills
• NAS and other shared storage technologies
• Firewall and network security experience
• VOIP telephony solutions
• Hypervisor knowledge (Focus on Microsoft Hyper‑V)

• Ability to communicate effectively
• High level of alertness, concentration, accuracy, and time‑management
• Able to maintain a stationary position for prolonged periods
• Able to lift parcels (up to 75 lbs)

Adams Brown Technology Specialists, LLC. promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our office is open from 8:00 am – 5:00 pm Monday through Friday. We are closed on major holidays, offer substantial paid‑time‑off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect. Additional hours (overtime) and travel may be required.

Travel to client offices does not typically require overnight stays. Possible on‑call duties, with extended hours.

Adams Brown Technology Specialists, LLC. is an Equal Opportunity Employer.