Application Analyst - SCADA​/Operational Technology

Application Analyst - SCADA / Operational Technology

Join to apply for the Application Analyst - SCADA / Operational Technology role at WICHITA COMPANY LIMITED.

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The City of Wichita is NOT an E-Verify Employer.

The Application Analyst supports and administers SCADA and OT applications that provide real-time monitoring and control of Public Works infrastructure. Key duties include configuration and management of SCADA software, historian systems, and related interfaces; diagnosing application and communication issues; coordinating patches and upgrades; and ensuring system availability and cybersecurity alignment. The analyst collaborates with operators, engineers, and IT infrastructure teams to maintain resilient and secure operations across water, wastewater, stormwater, and facility systems.

• Resolves user complaints, researches issues, answers technical questions, and provides assistance with the application revision process.
• Develops detailed business user requirements, system documentation, workflow procedures, and data modeling.
• Creates interfaces to applications and develops financial proposals and models.
• Runs/automates reports and file transfers, performs database maintenance, and provides quality control through testing, correcting errors and tuning databases.
• Develops reports using standard reporting tools, queries databases using standard querying tools, troubleshoots and resolves system problems, documents troubleshooting procedures, and maintains current system documentation.
• Provides ideas and recommendations for better utilization of the system, coordinates and performs testing of system modifications, and establishes deadlines while communicating progress to business customers, project team members, and vendors to keep projects on track.
• Develops, provides, or coordinates system training; manages vendor and consultant relationships; coordinates system maintenance, including OS upgrades and patches.
• Maintains and makes recommendations concerning system security, assists in system capacity planning, and may maintain telephony infrastructure.
• May assist in establishing a telephony system budget, making financial and operational recommendations.
• Completion of work assignments requires operation of a vehicle.
• Other related duties may be assigned as needed.

• Considerable knowledge in the computer science field and business management.
• Knowledge and understanding of the role of the system at the enterprise level.
• Knowledge of user training methods.
• Ability to acquire and improve technical skills through self‑study.
• Ability to independently research and develop technical expertise and knowledge.
• Ability to provide on‑site service and support to remote locations.
• Ability to document system information, program information, and specifications.
• Ability to use a computer to access, interpret and record information, for up to seven hours per day.
• Ability to lift and carry objects weighing up to 25 lbs.
• Ability to develop and maintain effective working relationships with associates, other employees and representatives of outside agencies.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to acquire and maintain a valid Kansas Driver’s License.
• An employee shall not pose a direct threat to the health or safety of other individuals in the workplace.

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