IT Operations Technician

Overview

Join to apply for the IT Operations Technician role at Epic
. This position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

• As an IT Operations Technician with Epic Hosting, you will monitor the hosting infrastructure stack and respond swiftly to problems.
• Employ investigative and troubleshooting skills across a variety of tools to identify and resolve network, hardware, virtualization, and presentation problems.
• Connect with contacts from healthcare organizations to address impact, communicate issues, and perform system builds.
• Learn more about the team at

Epic is located just outside Madison, Wisconsin. Madison is a city known for its tech growth and quality of life, with various local accolades.

We offer comprehensive benefits to keep you healthy and happy as you grow in your life and career, and merit-based compensation will reflect the impact of your work. You may be eligible for annual raises and bonuses, as well as stock grants. Equal Opportunity Employer; diversity, equity, and inclusion are part of our principles.

• Relocation to the Madison, WI area (reimbursed)
• A history of academic and professional success
• Exceptional interpersonal, communication, initiative, and leadership abilities
• Available to work second or third shift hours
• Eligibility to work in the U.S. without sponsorship
• COVID-19 vaccination

• Knowledge of Internet networking protocols and tools like TCP/IP, ping, and trace route
• Knowledge of Linux, especially Ubuntu, Redhat, or CentOS
• Certifications:
  
  CompTIA+, CCNA, Network+, or Linux+
• Knowledge of VMware

Entry level

Full-time

Information Technology

Computer Networking and Information Technology & Services