Application Analyst - SCADA​/Operational Technology

The Application Analyst supports and administers SCADA and OT applications that provide real-time monitoring and control of Public Works infrastructure. Key duties include configuration and management of SCADA software, historian systems, and related interfaces; diagnosing application and communication issues; coordinating patches and upgrades; and ensuring system availability and cybersecurity alignment. Another key duty would be to support Active Directory. The analyst collaborates with operators, engineers, and IT infrastructure teams to maintain resilient and secure operations across water, wastewater, stormwater, and facility systems.

Monday - Friday 8:00am - 5:00pm

Employee Council

$59,115.00 - $82,110.00 (based on experience and qualifications)

• Resolves user complaints, researches issues, answers technical questions and provides assistance with the application revision process.
• Develops detailed business user requirements, system documentation, workflow procedures and data modeling.
• Develops interfaces to applications.
• Develops financial proposals and models.
• Runs/automates reports and file transfers.
• Performs database maintenance.
• Provides quality control through testing, correcting errors and database tuning.
• Develops reports using standard reporting tools.
• Queries databases using standard querying tools.
• Troubleshoots and resolves system problems.
• Documents troubleshooting procedures.l>
• Creates and maintains current system documentation.
• Provides ideas and recommendations for better utilizing the system.
• Coordinates and/or performs testing of system modifications.
• Establishes deadlines and provides ongoing communication of progress to business customers, project team members and vendors to keep projects on track.
• Develops, provides or coordinates system training.
• Manages vendor and consultant relationships.
• Coordinates system maintenance, including software of OS upgrades and patches required.
• Maintains and makes recommendations concerning system security.
• Assists in system capacity planning.
• May maintain telephony infrastructure.
• May assist in establishing a telephony system budget, including making financial and operational recommendations.
• Completion of work assignments will require operation of a vehicle.
• These examples are not intended to be all-inclusive.
• Other related duties may be assigned as needed.

• Considerable knowledge in the computer science field and business management
• Knowledge and understanding of the role of the system at the enterprise level
• Knowledge of user training methods
• Ability to acquire and improve technical skills through self-study
• Ability to independently research and develop technical expertise and knowledge
• Ability to provide on-site service and support to remote locations
• Ability to document system information, program information and specifications
• Ability to use a computer to access, interpret and record information, for up to seven hours per day
• Ability to lift and carry objects weighing up to 25 lbs.
• Ability to develop and maintain effective working relationships with associates, other employees and representatives of outside agencies
• Ability to communicate clearly and effectively both orally and in writing
• Ability to acquire and maintain a valid Kansas Driver's License
• An employee shall not pose a direct threat to the health or safety of other individuals in the workplace.

• Four (4) years of hands-on technical experience supporting SCADA, OT, or enterprise applications.
• Four (4) years of experience troubleshooting technical problems.li>
• Two (2) years of experience supporting Windows workstations and Windows servers.
• Two (2) years of experience supporting Microsoft Active Directory, i.e. User account and Computer account maintenance.
• Valid Kansas Driver’s License.
• Must be legally authorized to work in the United States without sponsorship.

• Bachelor’s degree in information technology or computer science.
• Four (4) years of experience documenting system workflows, procedures, and technical specifications.
• Two (2) years of experience developing and maintaining scripts using common scripting languages (e.g., Python, Power Shell, SQL).
• Ability to communicate solutions clearly to non-technical users.