Helpdesk Support
Listed on 2026-01-12
-
IT/Tech
HelpDesk/Support, Desktop Support, IT Support, Technical Support
The Helpdesk Support Specialist is responsible for deploying, maintaining, and supporting Windows-based workstations, related hardware, and software for faculty, staff, and administrative personnel. This role ensures reliable desktop computing through troubleshooting, system configuration, hardware management, and collaboration with vendors and internal IT teams.
Job SummaryThe Helpdesk Support Specialist is responsible for deploying, maintaining, and supporting Windows-based workstations, related hardware, and software for faculty, staff, and administrative personnel. This role ensures reliable desktop computing through troubleshooting, system configuration, hardware management, and collaboration with vendors and internal IT teams.
Key Responsibilities- Deploy, configure, and maintain Windows workstations and related hardware.
- Troubleshoot hardware, software, and peripheral issues for end users.
- Coordinate hardware repairs, warranty claims, and vendor support.
- Manage desktop and peripheral inventory and lifecycle.
- Support Windows operating systems, Microsoft Office, and security tools.
- Work collaboratively with IT teams and campus departments to improve support services.
- Bachelor’s degree in a computer-related field or 3+ years of IT support experience in education or business.
- Strong knowledge of Windows operating systems, Microsoft Office, and desktop hardware.
- Proven troubleshooting and problem-solving skills.
- Excellent communication, organization, and teamwork abilities.
Associate
Employment typeContract
Job functionInformation Technology
IndustriesIT Services and IT Consulting
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).