Collaboration Solution Engineer

Koch Technology is seeking a Collaboration Solutions Engineer to support the IT Employee Services Team. This role leads Microsoft 365 integrations, separations, and tenant migrations associated with mergers, acquisitions, divestitures, and tenant consolidations. The Collaboration Solutions Engineer is responsible for planning and executing solutions that transition users, data, collaboration services, and configurations while maintaining business continuity, security, compliance, and a positive employee experience.

This role will partner with business leaders and stakeholders, to translate transaction requirements into practical migration strategies and execution plans across the Microsoft product stack.

This role offers the opportunity to influence enterprise-scale transactions and modernization initiatives across a diverse portfolio of businesses. Travel of up to 10% may be required. Occasional evening, after-hours, or weekend work may be necessary to support migration activities, cutovers, and stabilization efforts. The role requires the ability to work with confidential information and coordinate effectively across business units, vendors, and global stakeholders.

The IT Employee Services Organization provides value-added strategic partnerships with other Koch companies in ownership and support of several key processes and platforms. We deliver IT products and services that enable employee success and collaboration. As a trusted partner, we focus on people, processes, technology, and data to drive transformation. Our team members are key contributors through the application of frameworks and principles with an emphasis on leveraging critical and economic thinking to drive value.

• Lead end-to-end Microsoft 365 discovery and technical due diligence conversations, analyzing users, groups, mailboxes, Teams, SharePoint sites, One Drive accounts, applications, compliance and retention requirements, licensing, and data volumes to inform migration strategy, risk assessment, and solution design.
• Lead execution of Microsoft 365 migration solutions that enable secure, scalable movement of users, collaboration services, and business data between tenants using platforms such as Quest On Demand Migration and native Microsoft migration capabilities.
• Coordinate tenant-to-tenant migrations for Microsoft Entra  and groups, Exchange Online mailboxes, One Drive, SharePoint Online, Teams, and supported Power Platform or related workloads.
• Plan identity matching, target-account provisioning, UPN and SMTP changes, domain transfer activities, mail flow, calendar free/busy, Teams federation, and other coexistence requirements.
• Ensure successful migration outcomes through pilot execution, production cutovers, stakeholder coordination, issue resolution, validation activities, and post-migration stabilization.
• Partner with security, privacy, legal, and records teams to preserve retention, legal holds, sensitivity labels, eDiscovery obligations, auditability, and least-privilege access throughout the transaction.
• Assess and support Microsoft 365 Copilot readiness considerations during tenant transitions, including data access, identity alignment, security controls, and collaboration service configuration.
• Create technical documentation, inventories, mapping files, risk and issue logs, test scripts, support knowledge, user communications, and operational handoff materials.
• Coordinate user acceptance testing, business validation, executive and stakeholder updates, service-desk readiness, training, and end-user communications to minimize disruption.
• Identify repeatable processes and use Power Shell, Microsoft Graph, APIs, reporting, and automation to improve migration quality, speed, traceability, and scale.

• Experience administering, supporting, or migrating Microsoft 365 services.
• Working knowledge of the M365 product stack.
• Experience with tenant-to-tenant migration concepts, including identity mapping, coexistence, workload sequencing, data validation, cutover, and post-migration support.
• Ability to use or quickly learn migration platforms such as Quest On Demand Migration and native Microsoft cross-tenant migration capabilities.
• Experience using Power Shell, Microsoft Graph, APIs, CSV-based data analysis, or similar methods…