Complex and Major Loss Adjuster

Woodgate & Clark has been providing a loss adjusting service to the UK insurance market for over 40 years and is one of the UK’s leading loss adjusters, providing complete claims solutions to insurance providers operating in commercial, domestic, marine, and motor. The Company excels at the handling of specialist and non-standard claims.

We are currently just under 400 team members across the UK and since 2015, Woodgate & Clark has been part of the Van Ameyde Group, Europe’s market leader in international claims management . Van Ameyde operates across more than 30 territories through 46 operating companies, with more than 1500 team members.

To complement our adjusting services, we also have our own dedicated building repair network, Quadrassist, and provide specialist loss adjusting services in entertainment, events, and advertising through Spotlite Claims.

• Abilitytoworkonowninitiative.
• Ability to demonstrate an attention to detail and proactively analyse and resolve complex issues.
• Abilitytoworkasanindividualandleadateamofprofessionals.
• Excellentcustomerserviceandcommunicationskillswithapositiveattitude.
• Abletoco-ordinateavarietyofactionsconcurrently.
• Abilitytoworktogiventargets.
• Flexible approach – the job holder will be required to travel throughout the UK as appropriate.

The responsibilities of the role include (though are not limited to):

• Investigate and manage major & complex loss claims including carrying out site visits.
• Buildrapportandadetailedappreciationoftheoperationsimpactingtheclaimandensureunderstandingofcoverwiththe Insured,Brokerand Insurer.
• Identify and verify sufficient information to set an accurate quantified reserve that can be effectively demonstrated to insurers.
• Negotiateanappropriatesolutiontotheclaimwithinthetermsofthepolicy.
• Assess and provide a pragmatic view of issues and relevant solutions to complex claims
• Prepare reports and comment in detail on all aspects of the claim, to include policy analysis, quantum (including business interruption), recovery and any future actions.
• Instruct,monitorandcontrolclaimrelatedexpertssuchas:lawyers,forensic scientists,surveyors,damagemitigationandotherexpertsasappropriate
• Establish and agree a communication plan with all interested parties.
• Calculate and approve interim payments, when appropriate and prepare interim reports.
• Calculate and agree detailed and fully evidenced settlement of claims and prepare comprehensive final reports with supporting documentation.
• Maintain continual professional development in any technical or legal changes which may have a bearing on major loss and complex claims.
• Ensure compliance with regulatory requirements at all times and highlight any contravention to the Operational Support and Compliance Manager.

• Significant,relevant,majorandcomplexlossadjustingexperience(E).
• Strong client relationship building experience (E).

• ACILA, or ACII or other relevant professional qualification or experience (D).

The following content displays a map of the jobs location - London, South East, South West