Personal Lines Insurance Account Manager

Personal Lines Insurance Account Manager

As a member of our Personal Lines Team, you are responsible for a variety of tasks including, but not limited to the following:

• Maintain accurate client information to provide day-to-day client support and address client inquiries while delivering exceptional customer care.
• Assist in the development of strong business relationships with appropriate insurance carrier personnel, while also recognizing and satisfying carrier goals and objectives to enhance business relationships.
• Ensure accuracy of account information for new and renewal policies in accordance with client requests, processing change requests and endorsement checking, and addressing proper exposures for policy rating.
• Completing coverage reviews and gap analysis.
• Review and process all cancellation notices according to agency procedures.
• Monitor renewal premium increases for remarketing based on the agency’s strategies.
• Obtain and maintain all required documentation, including but not limited to signed applications, replacement cost estimates, rejection of coverage, and confirmation of bind orders.

• Hold current, active Property & Casualty Insurance License in the state of Kansas
• Minimum of 3 – 5 years of insurance account management experience
• Working knowledge of available personal lines coverages based on business and industry
• Proficient in providing client service through electronic, telephone, and in-person interaction
• Problem solving skills; strong written and verbal communication skills
• Proficient in the use of Microsoft Office, including Excel