Market Manager

Market Manager – Staffing & Recruiting

HIB Recruitment Services is hiring on behalf of a confidential client.

Location: Wichita, Kansas, USA
Employment Type: Full-Time
Experience Level: Mid-Level
Experience

Required:

3+ years
Industry: Staffing & Recruiting
Job Function: Management
Relocation Assistance: Not Available
Visa Sponsorship: Not Available

HIB Recruitment Services is seeking an experienced and results-driven Office Manager to lead day-to-day operations for a staffing and recruiting office in Wichita, Kansas.

The successful candidate will be responsible for leading a high-performing team, driving sales and business development, strengthening recruiting performance, ensuring quality client service, and maintaining operational and financial accountability.

This is an ideal opportunity for a people-focused leader who combines sales leadership, recruiting expertise, operational discipline, and a strong business-growth mindset.

• Lead, hire, train, coach, and develop office staff.
• Build a culture centered on accountability, professionalism, teamwork, and performance.
• Conduct regular 1:1 meetings, performance reviews, team huddles, and sales meetings.
• Set clear expectations and provide coaching and resources to improve team performance.
• Manage PTO and scheduling to maintain appropriate office coverage.
• Supervise Business Developers, Employment Specialists, Front Office Coordinators, Recruiting Specialists, and other office personnel.

• Develop and execute quarterly sales strategies focused on target accounts and growth opportunities.
• Monitor sales pipeline, activity, and results.
• Build relationships with decision-makers and prospective clients.
• Conduct regular client appointments and business-development activities.
• Strengthen collaboration between sales and recruiting teams.
• Develop new accounts and expand existing client relationships.
• Identify opportunities to improve revenue, client retention, and overall office performance.

• Forecast staffing requirements and develop targeted recruiting strategies.
• Monitor job postings, applications, inquiries, interviews, onboarding, and placement metrics.
• Research and implement new recruiting methods and sourcing strategies.
• Stay informed about local labor-market conditions, industry trends, and competitor hiring practices.
• Ensure recruiting activity targets are consistently achieved.
• Maintain a strong candidate pipeline through proactive sourcing and interviewing.

• Ensure qualified job orders are taken, managed, and filled efficiently.
• Assign orders appropriately and personally manage complex assignments when required.
• Ensure complete and accurate job-order information is entered into the company's systems.
• Monitor fulfillment speed, activity levels, and service standards.
• Resolve client and candidate/associate issues proactively.
• Maintain strong client and associate satisfaction.
• Develop strategies to improve service quality, retention, and overall customer experience.

• Oversee accurate and timely weekly payroll processes.
• Monitor account setup, pricing, credit, and required documentation.
• Monitor accounts receivable and support collection activities.
• Identify and mitigate operational and financial risks.
• Manage workers' compensation and unemployment-related matters.
• Maintain strong profitability and operational performance.
• Ensure compliance with established company processes and financial controls.
• Coordinate on-call coverage to maintain continuous service.

• Represent the organization through local business and networking organizations.
• Develop relationships with community organizations,…