General Manager

Lead People. Build Culture. Drive Excellence.

Are you the type of leader who thrives on building strong teams, creating exceptional customer experiences, and taking ownership of complex operations? Do you believe that great facility management starts with great relationships, accountability, and a culture of service?

We are seeking an experienced General Manager to lead the operations of a large commercial and institutional facility portfolio. This is more than a facilities management role. It is an opportunity to lead people, influence culture, and make a meaningful impact on our clients, associates, and communities. Position is contingent upon finalization of a pending management agreement.

At our company, we believe that success is built through integrity, teamwork, servant leadership, and a commitment to doing the right thing every day. We are looking for a leader who shares those values and is energized by developing people while delivering world-class facility services.

As General Manager, you will provide strategic leadership and operational oversight for all facility operations, maintenance programs, support services, capital projects, and client relationships. You will:

• Lead and inspire facility management, maintenance, and support teams.
• Foster a positive, accountable, and service-focused culture.
• Build trusted relationships with clients, stakeholders, and business partners.
• Oversee building operations, preventive maintenance programs, and asset management initiatives.
• Manage budgets, financial performance, capital planning, and reporting.
• Direct major projects, vendor partnerships, procurement, and contract administration.
• Ensure compliance with safety, environmental, and regulatory requirements.
• Lead emergency preparedness, risk management, and business continuity efforts.
• Drive continuous improvement, operational efficiency, and sustainability initiatives.

The ideal candidate is a confident leader who can balance people development, customer service, and business performance.

We are building something special. Our culture is rooted in trust, teamwork, respect, and service. We invest in our people because we know they are the foundation of our success.

• A collaborative, people-first culture
• Opportunities to lead and grow
• Meaningful work that impacts clients and communities
• Competitive compensation and benefits
• A company that values character as much as capability

Join a company where culture matters, people come first, and leaders are empowered to make a difference every day.

We are an Equal Opportunity Employer committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. Reasonable accommodations are available for qualified individuals with disabilities throughout the employment process.

• Bachelor’s degree in Facilities Management, Business Administration, Engineering, Construction Management, or a related field preferred.
• Experience managing large commercial, healthcare, educational, government, industrial, or multi-building facilities.
• Strong knowledge of facilities operations, budgeting, capital planning, contract administration, and project management.
• Proven experience leading multidisciplinary teams and developing high-performing associates.
• Exceptional client relationship and communication skills.
• Professional certifications such as CFM, FMP, RPA, SMA, LEED, or equivalent are a plus.